Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour solution warranty with all our shared web hosting packages, meaning that each advice inquiry you post will be responded to within an hour maximum. Our support staff members are trained to speedily handle any case and to supply you with prompt information on any situation that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our team of employees will undoubtedly be online for you 24x7x365 to answer to all your enquiries and to sort out any concern that you may have. You also can open a tech support ticket from the SmallBizHosting.biz Web Hosting Control Panel or drop an e–mail whenever. Additionally, on business days, you’ll be able to give us a call or work with the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel boasts a broad know–how base that’s built into all parts. In each part, you will find a Help control key which will load for you a selection of step–by–step lessons on how to apply a specific element or accomplish a certain action. Moreover, we have created information online videos that will help you get a better idea of the Control Panel’s interface.