A 99.9% Server Uptime
The chief advantage of establishing your very own shared web hosting platform is that you do not have to be worried about compatibility issues – you design a particular set of software applications in such a manner so as to be compatible with a defined set of hardware parts. The final result is something much more stable and reliable, because there are much less possible chances of failure. We’ve set up our cloud hosting platform atop tried and tested hardware elements in addition to a seriously modified version of SELinux in an attempt to set up a completely safe environment for your own sites.
That is why, with each of our shared web hosting plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s important to also build your own network architecture. This is the reason why we set up a custom–configured internal network in all our data centers. Relying on world–class Juniper switches and routers, our internal network allows for strikingly fast data transfer rates and is completely redundant.
Hence, you can enjoy a 99.9% network uptime in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, regardless of which hosting offer you have picked.
A 30–Day Money–Back Guarantee
While we have done just about everything to decrease all potential risks with our cloud hosting packages and regardless of the fact that we provide exceptional tech support, sometimes the customer simply isn’t happy with what we have to offer. Or he has to move to a more robust web hosting service, such as a VPS server or a dedicated server.
Because of this, our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t happy, we will give you a full refund.
24/7 Technical Support
We have conscientiously chosen each single member of our 24x7 support department so that we can provide the very best client support you can possibly get. Each of our technical support engineers has many years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. And they are available to you 24x7 – you can touch base with them at any time and they will respond back to you ASAP.
Their average response time is below 20 minutes, whilst with other hosting distributors you are forced to wait for days. And we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in under an hour.