Q: Why do I need to move my website? What does website migration consist of?

A: The website migration service that we are offering is free (within a certain limit). We will migrate your web site(s) to our super–modern cloud hosting platform without you having to do anything. We know from experience that swapping hosting providers can lead to lost information and unnecessary downtime. That’s why we will accomplish all that for you at no cost!We’ve got capable administrators whose only job is to make certain that your website works precisely as it did on your former web hosting platform. Our administrators are experts in transferring custom–made sites, as well as sites that are based on well–known applications such as WordPress and Joomla.

Q: Why do I need to move my website? What does website migration consist of?
Q: Web site migration seems like a lot of work. How long is it going to take?

A: We strive to perform all web site migrations as quickly as possible. Still, we do not have a set time frame for website migrations. There are various aspects that you need to consider – the actual size of your web site and the workload of our website migration staff, etc. We constantly try to perform each migration in under 48 hours. With smaller–sized web sites, our team typically manages to finish in under 24 hours.

Q: Web site migration seems like a lot of work. How long is it going to take?
Q: What info will I be required to give to your Website Migration Department?

A: We do not need any information that is private. We’ll require, however, the login information for your old hosting account and the name of the website that you wish to migrate.

Q: What info will I be required to give to your Website Migration Department?
Q: The login details for my hosting account are delicate. How can I rely on you?

A: Our Privacy Policy is an inseparable part of the contract that we’ll have with you as a customer. We are committed to protecting the safety of the private info collected from the clients. To accomplish that, we employ technical safety measures in order to avoid the loss, the misuse, the alteration or the illegal disclosure of the private details under our control. The measures include, but are not limited to: physical, digital and administrative procedures to safeguard and secure the info that we collect online. When we request customers to provide financial info (for instance, a credit card number), this info is shielded using the SSL (Secure Sockets Layer) encryption method.

Q: The login details for my hosting account are delicate. How can I rely on you?
Q: What about downtime? Will my site be offline?

A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your former hosting provider. After the transfer is completed, we will make certain that everything is working properly and that the integrity of your web content is not affected before notifying you that the migration is done. After that, we will explain to you how to transfer the domain name over to your hosting account with us and how to update the DNS records.

Q: What about downtime? Will my site be offline?
Q: Will my present hosting provider have to do anything?

A: While we transfer your website content, your hosting provider won’t be aware of the transfer at all. We will not contact them in any way.

Q: Will my present hosting provider have to do anything?
Q: Which web hosting providers can you transfer website content from?

A: Yeah. We support all regular Linux–powered hosting platforms. We do not support Windows–powered hosting platforms, because we do not offer Windows hosting services ourselves.In addition, we don’t support proprietary site creation and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Which web hosting providers can you transfer website content from?