Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help Center section built into SmallBizHosting.biz’s Web Hosting Control Panel features a selection of help articles and frequently asked questions. Aimed at resolving any common problem that you might stumble upon, they are contributed by our support team of professional technicians.

  • Top quality support service

  • Video Tutorials

  • If you would rather see how an action is performed or how a problem is sorted out, rather than just reading about it, then examine our selection of step–by–step video tutorials. They address various topics and will help you quickly find your way around our Web Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a round–the–clock tech support service and feature a sixty–minute response guarantee. Our professional techs will be online for you 24x7 and will sort out any issue that you could encounter within maximum 60 minutes after the ticket submission. In most cases, a reply will be given to you within 20 minutes.