Phone Support in Shared Web Hosting
As we have live phone support 14 hours per day, you will be able to get in touch with us and talk to our customer support agents to find out more about any of the shared web hosting that we offer and make sure that our servers match the system requirements for your websites before purchasing anything. For your convenience, we now have phone numbers on three different continents so you are able to call the one closer to you - in the USA, the UK or Australia. If you are already a customer, you'll be able to call us about general and billing matters, or even about some tech issues. In case the trouble is strictly technical or it needs longer time to analyze, you'll have to use our ticketing system, which will enable both you and our tech support team to keep track of the information provided by each side.
Phone Support in Semi-dedicated Servers
When you need more info about the semi-dedicated servers that we offer, you can call any of the three support phone lines we have across the globe - in the U.S.A., the UK and Australia. By doing this, you will be able to check in advance whether our solutions are appropriate for your sites. In case you are already our client and you own a semi-dedicated account, you can reach us on the phone for 14 hours daily about any type of billing or common queries. For entirely technical issues you'll be able to take advantage of our ticketing system and get in touch with our tech support because sometroubles simply require additional time to be resolved, still we can help you on the phone with countless minor technical issues as well, saving you the time and efforts.